Refund policy – Zarmi collections

Refund policy

Shipping Returns and Refunds

Refund Policy

Once a refund is approved, the amount will be credited to the original payment method within 7-10 working days.

Return & Exchange Policy

Returns are accepted within 7 business days of delivery.

For replacement, exchange, or damaged products, we will process the exchange within 5 days of receiving the returned product. The replacement item will be delivered within 6 working days thereafter.

CANCELLATION POLICY:
Customers are allowed to raise a cancellation request if they wish to cancel the order only within the first 24hrs after placing the order.

Steps to Raise a Cancellation request:

Sign in

Step 1: Go to My Account section

Step 2: Click on Orders

Step 3: Select the order which you want to cancel. And click the Cancel button which there below “Actions” column.

Or you can directly WhatsApp us your Order number to the below given number:

‪+91 8919958702‬

Note* Cancellation button will be visible only upto 24hrs of placing the order.


RETURN POLICY:
Returns are accepted within 7 calendar days of purchase.

A minimal pickup fee of ₹99 will be deducted from your order value.

Refunds are provided as Store Credit, valid for 1 year.

Sale items under ₹799/- are not eligible for Return or Exchange.

Please check the size chart carefully before placing your order.

All garments must have their original tags attached.

Items with stains, marks, or visible damage will not be accepted for return.

📞 For support or to initiate a return/exchange:

WhatsApp us by clicking the WhatsApp logo on your screen

Or call/WhatsApp us directly at 8919958702

EXCHANGE POLICY:
You are eligible for an exchange within 7 calendar days of your purchase.

A minimal pickup fee of ₹99 will be charged for exchanges. This needs to be paid via any UPI method to the number provided.

After the 7-day period, exchanges will no longer be accepted.

Sale items under ₹799/- are not eligible for Return or Exchange.

Please check the size chart carefully before placing your order.

Exchange items will be dispatched only after we receive your items in our warehouse and our team has completed the quality check.

All garments must have their original tags attached.

If any garment has stains, marks, or visible damage, the order will not be entertained for exchanges.

👉 We encourage customers to try the product within the first 2 days of receiving it to ensure it fits your needs.

📞 For support or to initiate a return/exchange:

WhatsApp us by clicking the WhatsApp logo on your screen

Or call/WhatsApp us directly at 8919958702

Call us: ‪+91 8919958702

(Working hours: 10am – 6pm / Monday – Friday)

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
Not enough items available. Only [max] left.
Add to WishlistBrowse WishlistRemove Wishlist
Shopping cart

Your cart is empty.

Return To Shop

Add Order Note Edit Order Note
Estimate Shipping
Add A Coupon

Estimate Shipping

Add A Coupon

Coupon code will work on checkout page